WoodstockInstitute.com

Last Update: March 30, 2007

Woodstock Institute for Negotiation

Woodstock, Vermont
U.S.A.

World Wide Trainer of Negotiators, Collaborators, Managers, Leaders and Mediators
Mediation Services for complex, multi-party and important conflicts

"Everything can and should be negotiated, if not now, then later."

 











Certificate Program for Mediation

June 15-16
August 3-4 &
September 14-15, 2007

Cortina Inn & Resort
Killington, Vermont

The Next Certificate Program for Mediation will be held June 15-16, August 3-4, and September 14-15, 2007 at the Cortina Inn & Resort in Killington, Vermont.

The Certificate Program for Mediation is a six day 51-hour intensive training program in mediation concepts, procedures, theories, tools and skills.  It is a generic training aimed at giving the participants a broad knowledge of mediation of all types of conflicts and disputes in all contexts.  The six days are split up into three 2-day sessions with three to five weeks between each 2-day session.  Each day is intensive, beginning at 8:00 A.M. and ending at 6:00 P.M. with a working lunch to take full advantage of each day spent away from work.

Most participants attend this training program as a prelude to becoming mediators as professionals or to be able to mediate disputes with others in their work setting or in their leadership capacity.  Many attend this training purely for the opportunity to improve and hone their negotiation skills, as mediation is simply facilitated negotiation.  Others attend only to better understand mediation and to be better able to represent clients in a mediation.

More particulars about the Certificate Program:

General Information on Certificate Program
Prior Training Requirements of Participants
Why is the Certificate Program 6 Days?
What the Certificate Program Offers You
What You Will Receive
Certificate Program limited to 9 Participants
Your Instructor for the Certificate Program
Completion of the Certificate Program
Money Back Guarantee
Where the Certificate Program Will Take Place
Cost of Certificate Program
Payment Options
Continuing Education Credits
Registering for the Certificate Program

General Information on Certificate Program

WIN’s Certificate Program for Mediation is unique from most other Mediation Training Programs.  While most other Training Programs only cover the difficult, but yet relatively simple, “Compromise Mediation” (the traditional distributive “Dance”), WIN’s Certificate Program for Mediation covers:

  • The traditional “Compromise Mediation” (the traditional distributive “Dance”) where there is a limited amount of time available for the mediation, where the parties are not concerned about a continuing relationship of any kind, and where a quick settlement is desired. This is the type of Mediation used in most court and neighborhood Mediation Programs.


  • The more difficult and challenging “Collaborative WIN Mediation” when the parties will have some type of continuing relationship (e.g., continued employment with same employees, parents of divorced children, Management and Labor grievances and later negotiations for a new contract, etc.), when the parties desire an improved relationship, when the parties need to restore level of trust, when the parties desire a durable resolution, and when the parties are willing to spend the time and effort necessary to accomplish such goals. "Collaborative WIN Mediation" is simply the application of the Collaborative WIN Process to the Mediation setting.

As with all WIN training, there will be extensive use of exercises and role plays to try out and test the new skills and knowledge.  Each participant will serve as a mediator in a role play in each of the two-day sessions.  Role playing is one of the main ways to learn mediation skills.  Each role play will be thoroughly de-briefed by the Instructor to help each participant improve and build upon their mediation skills.

We will also be video taping of all of the role plays to give participants a bird's eye view of how they are mediating.  Each participant will be given a videotape of a mediation simulation they have mediated from each of the two-day sessions.  This will be valuable for participants to review after the training to further improve their mediation skills.

Each participant will also have extensive reading to complete in between the two-day sessions so that the participants learn the theory and research on mediation along with the practical skills and techniques to be an effective mediator.

Return to: More Particulars about the Certificate Program

Prior Training Requirements of Participants

Attendance at this training program is restricted to participants and students who have attended the Certificate Program for Negotiating, Collaborating and Leading in Today's World or its equivalent offered at Pepperdine University School of Law, Hamline University School of Law, University of Idaho School of Law, University of Vermont College of Education and Social Services, Plymouth State University or an equivalent WIN In-House training.  This restriction is made as WIN believes that an effective mediator must first have the requisite skills to be able to negotiate for themselves both distributively and collaboratively.  The Certificate Program for Negotiating, Collaborating and Leading in Today's World or its equivalent provides this necessary base to proceed on to mediation training.  The Certificate Program for Mediation builds upon this base of knowledge in the Collaborative WIN Process and focuses on using those negotiation and collaboration skills to positively and effectively mediate conflicts and disputes.

Return to: More Particulars about the Certificate Program

Why is the Certificate Program 6 days?

You may have seen other mediation trainings which are much shorter than the six days of the Certificate Program for Mediation.  Some of these are only 30 or 40 hours in length.  Most of them are shorter, to the point, and don't ask their participants to do homework. They are effective in conveying information.

WIN feels strongly that the six intensive days of the Certificate Program for Mediation (along with the 34-42 hours of the Certificate Program for Negotiating, Collaborating and Leading in Today's World) is the absolute minimum in order for the participants to effectively and comfortably be able to mediate a real dispute after the completion of the training.

This training, along with the required Certificate Program for Negotiating, Collaborating and Leading in Today's World, or its equivalent, gives participants a total of 85 to 93 hours (depending upon the number of hours of the initial training) of intensive training, considerably more than the minimum threshold requirement of 40 hours of training as established by the Vermont Mediators Association (VMA) for Level 1 –– that required for Paid Mediators. (Participants will, however, still have to complete the minimum of thirty hours of actual mediation experience and the minimum of five hours of supervision in order to fulfill all the VMA requirements of Level 1).

The split sessions allow you to take less time away from the office for each session.   The split sessions also give you a portion of the training and then allow you to review and think about what was offered, try out some of the material, do some reading related to the training, complete homework, complete your Journal Entry and then return to the next session while things are still fresh to review what was previously covered and build upon that with further training.   WIN believes it is a better learning model and helps to further internalize the training and make it longer lasting.

Return to: More Particulars about the Certificate Program

What the Certificate Program Offers You

Specifically, this Certificate Program in Mediation will cover all of the following areas required by the VMA (Vermont Mediators Association) requirements for Mediation Training:

  • Mediation models
  • Stages of mediation
  • Differences from therapy, litigation and arbitration
  • Role of the Mediator
  • Maintenance of a neutral process
  • Intervention techniques and skills
  • Written Agreements to mediate
  • Opening statements
  • Establishing ground rules
  • Influencing the mediation process
  • Setting a positive tone
  • Referring parties for necessary information and assistance
  • Caucuses
  • Negotiable and non-negotiable issues
  • Dealing with difficult issues, emotions and behaviors
  • Working with power imbalances
  • Development of alternative solutions
  • Gaining closure
  • Reality testing
  • Writing mediated agreements
  • Ethical considerations in mediation

The training program also reviews some appropriate aspects of negotiation skills, including the Collaborative WIN Process and WIN's Ideal Collaborative Model, and spends additional time on the following Communication Skills:

  • Listening
  • Questioning
  • Reframing
  • Empathy
  • Trust building
  • Non-verbal communication

Return to: More Particulars about the Certificate Program

What You Will Receive

Each participant will receive:

  • 51 Hours of intensive instruction in Mediation theory, skills and techniques.
  • Opportunities to test our your new mediation skills in mediation role plays.  Each participant will act as a mediator in a role play in each of the three two-day sessions.
  • Extensive de-briefings of each Role Play with comments and suggestions from your Instructor.
  • Three Videos of the role plays in which you acted as a mediator from each of the three two-day sessions for you to review after the session.
  • Confidential results from two separate Conflict Behavior Surveys and the opportunity to have your instructor help you interpret the results which will help you to better understand yourself and how you address conflict.
  • A copy of Course Notes on Mediation co-authored by your Instrustor, Robert J. O'Donnell and William Lincoln.
  • The latest Edition of the WIN Workbook for Negotiating, Collaboraing and Leading in Today's World.  As you know the WIN Training Materials for the Certificate Program for Negotiating, Collaborating and Leading in Today's World are constantly being added to and revised.  The WIN WorkbookNegotiating, Collaboraing and Leading in Today's World of 177 pages contains the updated materials.
  • A copy of The Mediation Process: Practical Strategies for Resolving Conflict, 3rd Edition Revised written byChristopher M. Moore.
  • Additional relevant reading materials with more than 100 pages of valuable resource and reference materials.
  • Morning Rolls and Lunch provided each day, along with morning and afternoon coffee/soda breaks.
  • Wine and Cheese Reception the first evening of each session to network with other participants.
  • Mounted Certificate of Attendance inscribed with your name ready to hang on the wall.
  • A learning experience which will stay with you your entire life

Return to: More Particulars about the Certificate Program

Certificate Program limited to 9 Participants

The number of participants is limited to nine (9).  This small number of participants assures that there will be ample opportunities for participants to work directly on your mediation skills and techniques with the instructor and not be lost in a large class. 

Return to: More Particulars about the Certificate Program

Your Instructor for the Certificate Program

All offerings of WIN's Certificate Program for Mediation are taught by WIN's Director and Senior Instructor Robert J. O'Donnell, the creator of the Collaborative WIN Process.  He is a Visiting Institute Professor at Pepperdine University School of Law in Malibu, California where for 15 years he taught a one or two week intensive course: "Negotiation and Settlement Advocacy" for the Straus Institute for Dispute Resolution.   He will be teaching a new course entitled "Advanced Negotiation and Collaboration" for Pepperdine beginning in May, 2007.  Pepperdine University School of Law was once again named the number one Dispute Resolution Law School in the country for 2005 by U.S. News & World Report

Since the Summer of 2006 he has been an Adjunct Professor at Plymouth State University in Plymouth, Vermont where he teaches the graduate course: "Negotiating, Collaborating and Leading in Today's World" for both the MBA Program and the MED Program.

Bob has also taught intensive negotiation courses at the University of Idaho College of Law in Moscow, Idaho, Hamline University School of Law in St. Paul, Minnesota, and City University of Hong Kong School of Law in Hong Kong, China.   He taught a popular graduate level course “Negotiation and Collaboration: Theory and Process” as an Adjunct Assistant Professor in the Department of Education at the University of Vermont for 13 years. 

He has given training and workshops to over 9,000 people from businesses and government organizations across the country in 25 states as well as eight countries around the world, including: China, Ireland, Northern Ireland, Mauritania (West Africa), Cameroon (Central Africa) Burundi (South Africa), Nicaragua, and Canada.   Summary Resume of WIN Director Robert J. O'Donnell

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Completion of the Certificate Program

All participants will be expected to Complete the Certificate Program for Mediation.  To complete the Certificate Program, participants attend the 51 hours of instruction, complete additional reading, and complete three written Journal Entries (which will receive personal comments from their Instructor), which will take an additional 10-15 hours.  WIN has found that the writing of Journal Entries, reflecting upon the training materials and experiences, is one of the best ways to review, learn and internalize the training and to make it more long lasting.  Successful completion entitles you to a Certificate of Completion with your name printed on it and mounted, ready to hang on the wall.

There is no additional charge for those who Complete the Certificate Program as it is included in the registration fee for the training.

Return to: More Particulars about the Certificate Program

Money Back Guarantee

This training program has a money-back guarantee.  Upon completion of the six days of Training, if you are not 100% satisfied with the Certificate Program for Mediation, we will refund the money you have paid for the training.  All we ask is that you return the written materials and your notes.   This is our personal Guarantee to you

Return to: More Particulars about the Certificate Program

Where the Certificate Program Will Take Place

The Certificate Program for Mediation will be held at the Cortina Inn & Resort in Killington, Vermont.

Please note that lodging is NOT included in the cost of the training and you are responsible for your own lodging arrangements and payment.  The Cortina Inn & Resort is offering special discounted rates of $99.00 per night for one person for its rooms during the first two sessions and $129.00 per night for one person for its rooms during the third session - including breakfast - for those attending this program.   These rates, however, are limited in time and you will need to make your reservations as soon as you can to take advantage of the special rate.   Please reserve your overnight accommodations by calling the Cortina Inn & Resort at 800 451-6108.

The Cortina Inn and Resort is located in the heart of the Green Mountains of central Vermont, near the world-famous Killington Ski Resort.  It is situated on 32 manicured acres with extensive gardens, woods, a pond and 8 tennis courts. It has 96 rooms, some with fireplaces.  It's spa and fitness facilities include fitness equipment plus free weights, treadmills, stair masters, a 22 x 42 foot indoor pool with lap lane, treatment rooms, multi-person jacuzzi, sauna, locker rooms and showers.  Massage therapists are on staff.  You can visit the Cortina Inn & Resort Website.

Feel free to call WIN for information on other lodging in the area.

Return to: More Particulars about the Certificate Program

Cost of Training Program

The cost of the full Six-Day Certificate Program for Mediation is $2,295.00.

Please Note:  If WIN receives your Registration after May 25, 2007, there is a Late Registration Fee of $100.00.

Return to: More Particulars about the Certificate Program

Payment Options

WIN offers four payment plans:

Payment Plan One:  Payment of the full amount of the Training less a $100.00 reduction or $2,195.00 if full payment is received by WIN at least 42 days prior to the beginning of the First Session (May 4, 2007).

Payment Plan Two:  Payment of the full amount of the Training of $2,295.00 - Payment due by May 25, 2007

Payment Plan Three:  Payment of $765.00 for each 2-day Session with each payment payable at least 21 days prior to each session (May 25, 2007 for the First Session, July 13, 2007 for the Second Session, and August 24, 2007 for the Third Session) with a $50.00 late payment fee for any payment not received by WIN by each due date. (Total Payments = $2,295.00)

Payment Plan Four:  Payment of an initial payment of $1,095.00 at least 21 days prior to the First Session (May 25, 2007) and then payment of the balance of $1,200.00 by 12 monthly payments of $100.00 plus interest at 1% per month on the outstanding balance [ANNUAL PERCENTAGE RATE = TWELVE PERCENT (12%)] with each payment due on the 25th of each month beginning on June 25, 2007 and with a $20.00 late payment fee for any payment not received by WIN on or before a payment date. (Total payments = $2,373.00 if all payments are made on time)

Return to: More Particulars about the Certificate Program

What Others Have Said about the Certificate Program

“I firmly believe that the 'WIN's Mediation Training' program was one of the most valuable courses that I have taken as part of my professional development.  The content was informative and practical.  It allowed me an opportunity to use the skills in work-like role exercises.”

– Brian R. Mitteer, President, Brattleboro Memorial Hospital, Brattleboro, VT

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Continuing Education Credits

The Woodstock Institute for Negotiation has been accredited by the Vermont Mandatory Continuing Legal Education Board as an "Accredited Sponsor" for Vermont continuing legal education activities.   This training program qualifies for 51 hours of CLE Credits for Vermont attorneys, with two hours of Ethics.

WIN provides assistance to all participants in obtaining approval for their professional continuing education credits.  Please call us for further information.

Return to: More Particulars about the Certificate Program

Registering for the Certificate Program

You can register for the Certificate Program for Mediation by Phone by simply calling the WIN Office on our toll-free line: 800 457-3211.

If you want to register by fax or by mail, click here for your Registration Form which you can print, complete and either fax or mail.

If you are unable to print the Registration Form, please call WIN toll-free at 800 457-3211 and request us to fax or mail you one.


If you have any questions, please call the WIN office at our toll-free number: 800 457-3211.

 

Woodstock Institute for Negotiation
Pomfret Stage Road - Drawer 29
Woodstock, Vermont  05091-0029
United States of America
Toll Free in USA & Canada:  800-457-3211
Telephone:  802-457-3211
Fax:  802-457-1501
www.woodstockinstitute.com
e-mail address:  BobODonnell@woodstockinstitute.com

Copyright © 1988 - 2007 by Robert J. O'Donnell, Woodstock Institute for Negotiation, Woodstock, Vermont 05901-0029
All Rights Reserved